LEGAL NOTICE
In accordance with Articles 10 and 11 of Law 34/2002 of July 11th, Society's Information and Electronic Commerce Services is available to users and visitors legal information on the entity that owns the website located at the Internet address WWW.HOTELESGLOBALES.COM.
WEBSITE HOLDER ADMINISTRATOR
Corporate name: AMLA EXPLOTACIONES TURÍSTICAS, S.A.
CIF: A83791558.
Address: CALLE PLAZA CIUDAD REAL 2, 28072, S.SEBASTIÁN DE LOS REYES, MADRID.
E-mail: RESERVAS@HOTELESGLOBALES.COM
Phone number: +34 971928396/ +34 902106118 Fax +34 971 132 335
Registered in the Commercial Registry of MADRID, Volume 26765, Folio 22, Page 342582 and Section 8.
Activity: Hotel/Alojamiento Hotelero.
To use this website as a visitor or to register and access the services provided by WWW.HOTELESGLOBALES.COM, you need to accept the following service terms.
A) The user accepts this service terms.
B) If the user does not accept the following terms, they will not be able to use this website, nor to Access the services provided by AMLA EXPLOTACIONES TURÍSTICAS, S.A.
a) The present terms and conditions regulate the access and the use of this website WWW.HOTELESGLOBALES.COM. The use of this website confers you the status of site user from the very moment that you access and start browsing this site, accessing any of its contents; from this very moment, the user expressly accepts the present general terms and conditions. Likewise, the user accepts the specific conditions applicable to the different services offered by the company through the web. From the moment of acceptance of these terms and conditions, the user commits to use this website and all its contents and services in accordance with the law, as well as the generally accepted rules of good practice and public order. Furthermore, the user agrees to act with the diligence corresponding to the nature of the services received through this website.
b) Through its website, AMLA EXPLOTACIONES TURÍSTICAS, S.A. grants users Access and usage of different information and services.
c) The website has free access for users. Users agree on using the webpage in accordance with the Law, with these conditions, with moral and rules of good practices generally accepted, and with public order.
d) Generally, for services and information access on the webpage there is no required subscription or user registration. However, AMLA EXPLOTACIONES TURÍSTICAS, S.A. makes a condition for some of their services user registration, or filling a form to collect certain data. Such registration will be done in the specific way that is indicated on the webpage or in the particular conditions that regulate such particular service.
e) From the moment these conditions are accepted, users agree on using the webpage WWW.HOTELESGLOBALES.COM in accordance with the Law, with these conditions, with moral and rules of good practices generally accepted, and with public order, using the diligence that is required from the nature of the service that they are using through the webpage WWW.HOTELESGLOBALES.COM.
MODIFICATIONS
The company has the right to modify unilaterally, anytime, and without previous notice these conditions. In that case, the new modifications will be published and announced in advance as much as possible. In any case, they have to change the web and its configuration unilaterally, anytime, and without previous notice.
THIRD PARTIES’ LINKS
This Legal notice is only valid for the website and its contents owned by the company, and are not applicable to third parties’ hyperlinks or websites accessible through the webpage. The company is not responsible for the content of any of the linked webpages, nor for any link included within a webpage accessible through the company’s website.
INTELLECTUAL AND INDUSTRIAL PROPERTY
The content of this webpage is exclusively owned by the company, and, for expository purposes, not limitative, the graphic design, source code, logos, texts, graphics, illustrations, photographs, and any other element that appears in the webpage. Likewise, any trade name, brands or distinctive signatures of any sort contained in the website are protected by the intellectual and industrial property law. It is the company who has the rights to exert their exploitation rights of such intellectual property, in any deemed way, and, especially, the rights of reproduction, distribution, and public communication. User is expressly forbidden from using without explicit consent any intellectual or industrial property from the website, not even partially, and/or their contents.
The company has the right to pursue legal action against any user that reproduces, distributes, commercializes, transforms, and, in general, any other sort of exploitation in any way, of all or part of the website contents that constitutes an infraction of their Intellectual and Industrial property rights.
NOTIFICATIONS
For these general conditions and terms, and for any required communication between the company and the user, the latter will contact the company sending an e-mail to reservas@hotelesglobales.com. The communications of the company to the user will be done with the data given by the latter in the process of registration in the webpage WWW.HOTELESGLOBALES.COM. The user expressly accepts the company’s e-mails as a valid procedure to communicate with them as long as is a communication regarding the webpage use and/or the provision of services offered there.
APPLICABLE LAW, JURISDICTION
The following terms are governed by the Spanish legislation, which will be applicable in anything not stated in this contract as a way of interpretation, validity, and execution. Both parts renounce expressly to any other jurisdiction and submit expressly to the Juries and Tribunals of Palma de Mallorca to solve any controversy that may happen in the interpretation or execution of these contractual conditions.
COOKIES POLICY
The company AMLA EXPLOTACIONES TURÍSTICAS, S.A., with CIF: A83791558, address: PLAZA CIUDAD REAL 2 28702 SAN SEBASTIAN DE LOS REYES, MADRID, phone number: 971132300, email: Reservas@hotelesglobales.com and website WWW.HOTELESGLOBALES.COM expressly informs the user that this website uses first-party and third-party cookies to enhance user’s interaction experience and the way services are received on this site. When browsing or using our services the user expressly accepts our use of cookies. Notwithstanding that, the user has the possibility to block and eliminate the cookies by selecting the corresponding option on the browser that is being used. If the user blocks the use of cookies in his/her browser, this may have the consequence that some of the services and functionalities of the website will not be available.
A) First-party (own) cookies: These are cookies that are sent to the terminal equipment of the user from an equipment or domain managed by the administrator, i.e. from where the services requested by the user are provided.
What is a cookie?
A cookie is a file which is downloaded from a website and which certain webs send to the browser of the user. These files are than stored in the user’s terminal equipment, which may be a personal computer, mobile phone, tablet, etc. These files allow the website to remember information about the user’s visit, such as language and his/her preferred options. This enables the website to recover information about browsing from the user’s equipment in order to ease subsequent visits and make the website more useful for the user by customizing its content.
How are cookies being used?
When browsing on this website users accept cookies to be installed in their terminal, which allows us to obtain the following information:
- Statistical information about the web use.
- User’s login in order to keep the web session active.
- Preferred web format when browsing from mobile devices.
- Last searches performed when using the services offered on the website, as well as data about the personalization of these services.
- Information about advertisements shown to the user.
- Information about surveys the user has completed.
- Data about the connection to social networks (for users who access using their Facebook or Twitter account).
Types of cookies used
This website uses both temporary session cookies and persistent cookies. Session cookies only store data while users access the website, whereas persistent cookies store data in the terminal equipment in order to be accessed and used in more than one session. They are used to store information that is useful for providing the service requested by the user at a single occasion.
Depending on the purpose of processing the data obtained through cookies, the website can use:
1. Technical cookies
These cookies enable the user to browse a website, platform or application and make use of the different options or services offered thereon; these types of cookies may be used for example to control traffic and data communication, identify the session, grant access to restricted areas, remember items in an order, make the purchase of an order, fill out a registration or request form to participate in an event, apply security features while browsing, store content in order to disseminate video or sound files or share content through social network platforms.
2. Customisation cookies
These cookies enable the user to access and receive the offered services based on some general predefined features which are configured on the user’s device according to a set of specific criteria such as language, type of browser used to access the services, geographical location of the terminal and regional configuration from where the services are accessed, etc.
3. Advertising cookies
These cookies enable the management, as efficiently as possible, of advertising spaces (if these are offered) that were included by the administrator to the website, application or platform from where the user is receiving the services he/she requested; said management is being carried out based on different criteria such as edited content or frequency of the advertisements shown on the site.
4. Behavioural advertising cookies
These cookies enable the management, as efficiently as possible, of the advertising spaces (if these are offered) that were included by the administrator to the website, application or platform from where the user is receiving the services he/she requested. These cookies store information about the user’s behavior obtained though on-going observation of his/her browsing habits, which enables the development of a specific profile and makes it possible to show targeted advertising.
5. Statistical analysis cookies
These cookies allow tracking and analysis of the behavior of users on the websites they browse. Information stored through these types of cookies is used to observe and measure the activity in websites, applications or platforms, as well as to produce browsing profiles of their users, all this being done in order to improve the services offered on basis of the data obtained from the user’s activity.
6. Third-party cookies
These are cookies that are sent to the terminal equipment of the user from an equipment or domain that is not managed by the administrator of the website, but by another entity who is processing the data obtained through the cookies. On some websites it is possible to install third-party cookies which make it possible to manage and improve the provided services, for example statistical services by Google Analytics or Comscore.
On this website the entity uses the following cookies which are described below:
Cookie de Google: __ga
Cookie de Google: __gat
Cookie de Google: __utma
Cookie de Google: __utmb
Cookie de Google: _utmc
Cookie de Google: _utmt
Cookie de Google: __utmz
Cookie de Google: APISID
Cookie de Google: HSID
Cookie de Google: NID
Cookie de Google: SAPISID
Cookie de Google: SID
Cookie de Google: SSID
Cookie de Google: CONSENT
How to manage cookies in your browser?
Users have the possibility to allow, block or delete cookies installed in their equipment by means of configuring the settings of the browser installed in their terminal:
How to manage cookies on PCs
If you would like to allow the use of cookies on our website, please follow these instructions:
Google Chrome
1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.
2. Within 'Options' click 'Privacy'.
3. Select 'Allow the use of cookies'.
Internet Explorer 6.0, 7.0, 8.0, 9.0
1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.
2. Ensure that your 'Privacy' security level is set to medium or below.
3. If the Internet settings are not set to medium level than the cookies will be blocked.
Mozilla Firefox
1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.
2. Select the 'Privacy' icon.
3. Click 'Cookies' and select 'Allow sites to set cookies'.
Safari
1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.
2. Click the 'Security' tab and revise if the option 'Block third-party and advertising cookies' is selected or not.
3. Click 'Save'.
Installation of cookies on Macs
If you are using a Mac and would like to allow the access of our cookies to your computer, please follow these instructions:
Microsoft Internet Explorer 5.0 for Mac OS X
1. Go to 'Explorer' and select 'Preferences' on the navigation bar.
2. Scroll down until you see 'Cookies' just below 'Receiving files'.
3. Select the 'Never ask' option.
Safari en OSX
1. Go to 'Safari' and select 'Preferences' on the navigation bar.
2. Click the 'Security' tab and select the option 'Allow cookies'.
3. Select the option 'Only from site you navigate to'.
Mozilla and Netscape for Mac OS X
1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option.
2. Scroll down until you see 'Cookies' just below 'Privacy and Security'.
3. Select 'Enable cookies for the originating web site only'.
Opera
1. Click on 'Menu' at the top of your 'Opera' browser window and select 'Settings' on the navigation bar.
2. Select 'Preferences' and click the 'Advanced' tab.
3. Select the 'Accept cookies' option. If you block the use of cookies in your browser, this may have the consequence that some of the services and functionalities of the website will not be available.
In order to get a more precise control on privacy, in some browsers specific rules can be set to manage cookies for determined websites. This means that cookies can be deactivated in all sites except for those that the user trusts.
CONDICIONES DE CONTRATACIÓN
CONDICIONES GENERALES DE RESERVA Y/O COMPRA
A través de nuestro servicio de reservas on-line, está contratando una reserva de alojamiento turístico, servicio sometido a las siguientes condiciones:
Las presentes Condiciones Generales establecen, junto con los demás términos y condiciones, el marco jurídico que regulará la contratación de servicios consistentes en prestación de servicios de alojamiento hotelero, realizadas a través del sitio web WWW.HOTELESGLOBALES.COM. Esta página web pertenece a la Entidad Amla Explotaciones Turísticas, S.A., NIF/CIF: A83791558, Dirección: Plaza Ciudad Real Nº2, 28702, San Sebastián de los Reyes, Madrid, Teléfono: 971 68 15 43. Fax: 971132233 Email: Info@hotelesglobales.com/ reservas@hotelesglobales.com . Entidad inscrita en el Registro mercantil de Madrid, tomo 26765, Folio 22, Hoja 342582.
Las presentes condiciones de contratación tienen por objeto Regular los términos contractuales para la contratación /reserva de los servicios ofertados por la empresa a través de la web, y la correspondiente contraprestación económica y/o pago a realizar por el Cliente a la Empresa.
La empresa pone a disposición del destinatario, antes de iniciar el procedimiento de contratación y mediante técnicas adecuadas al medio de comunicación utilizado, de forma permanente, fácil y gratuita, información clara, comprensible e inequívoca sobre los siguientes extremos:
a) Los distintos trámites que deben seguirse para aceptar las presentes condiciones generales de contratación.
b) Archivo electrónico de las presentes condiciones generales de contratación, siendo accesible en todo momento.
c) La empresa pone medios técnicos a disposición del cliente para identificar y corregir errores.
d) La lengua en que se formaliza las presentes condiciones generales de contratación es el español.
e) Con carácter previo al inicio del procedimiento de contratación la empresa pone a disposición del cliente las condiciones generales de manera que éstas puedan ser almacenadas y reproducidas por el cliente.
f) Así mismo, la contratación on-line de los servicios ofertados por la empresa a través de la presente web estará sujeta a lo dispuesto en la nota legal y/o aviso legal de la web.
g) Las presentes Condiciones Generales han sido elaboradas de conformidad con lo establecido en la Ley 34/2002, de servicios de la sociedad de la información y comercio electrónico; la Ley 7/1998 sobre Condiciones Generales de Contratación, el Real Decreto 1906/1999 por el que se regula la contratación telefónica o electrónica con condiciones generales en desarrollo del artículo 5.3 de la Ley 7/1998; el Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias; el Real Decreto Legislativo 1/2007 de 16 de Noviembre y Ley 18/2012 de 19 de Julio, de Turismo de las Illes Baleares y cuantas disposiciones legales resulten de aplicación.
h) Para la venta de cualesquiera de los servicios de alojamiento hotelero que realiza nuestra empresa a través de su página web, suponen la aceptación como cliente, sin reservas de ninguna clase, de todas y cada una de las condiciones Generales de Contratación, de las Condiciones Generales de utilización de la página, así como en su caso, de las Condiciones Particulares que, en su caso sean de aplicación.
I) La empresa, informa que los trámites para contratar los servicios ofertados, son aquellos que se describen en las presentes condiciones generales, así como aquellos otros específicos que se indiquen en la Web durante la navegación, de manera que el cliente declara conocer y aceptar dichos trámites como necesarios para acceder a los servicios de alojamiento hotelero ofertados.
J) Toda la información proporcionada durante el proceso de contratación será almacenada por la empresa. Cualquier modificación o corrección de los datos proporcionados por los clientes durante la navegación deberá efectuarse según las indicaciones incluidas en la página web.
k) Al remitir los datos, el cliente da su consentimiento expreso al tratamiento de sus datos personales para la contratación/reserva del alojamiento hotelero ofertado.
El cliente contrata los servicios de alojamiento hotelero de la empresa, y ésta acepta el encargo de prestarles los servicios seleccionados en la web, de acuerdo a las condiciones del presente contrato referente a precio, condiciones generales y particulares del servicio y/o servicios seleccionados
El Vendedor se reserva el derecho de modificar unilateralmente dichas Condiciones, sin que ello pueda afectar a los servicios o promociones que fueron contratados previamente a la modificación.
I.- IDENTIDAD DEL VENDEDOR.
El Vendedor de los servicios contratados por el usuario, es la entidad Amla Explotaciones Turísticas, S.A., que es una empresa que presta servicios de alojamiento hotelero.
La página web WWW.HOTELESGLOBALES.COM está registrada a nombre de Amla Explotaciones Turísticas, S.A. La marca comercial se encuentra debidamente registra a nombre de la entidad.
II.- OBJETO DE LAS CONDICIONES DE CONTRATACIÓN.
1. Las presentes condiciones de contratación tiene por objeto la fijación de las condiciones para la venta y/o reserva de los servicios a contratar a través de la página web WWW.HOTELESGLOBALES.COM. Las condiciones regularan la relación contractual de compraventa/reserva de alojamiento hotelero generada entre el Vendedor y el Comprador en el momento en que éste acepta la casilla correspondiente durante el proceso de compra online. Las características de los servicios contratados aparecen reflejadas en las correspondientes páginas de esta web, así como las particularidades de cada operación que pueda realizar en este entorno, siempre en idioma castellano.
2. La contratación de cualquiera de los servicios y/o productos por parte del comprador a través de la página WWW.HOTELESGLOBALES.COM, conlleva la aceptación y sujeción a las presentes Condiciones Generales de venta en su totalidad.
3. La empresa, presta a través de la página web servicios de reserva y/o venta de alojamiento de hotel, siempre ofertados por la entidad Amla Explotaciones Turísticas, S.A. Esta reserva y/o venta de alojamiento hotelero se regirá por las Condiciones de Contratación aquí recogidas y por las Condiciones Particulares que en su caso se apliquen a cada uno de los productos y servicios ofertados.
4. Los precios aplicables a los productos y/o servicios contratados son los indicados en el sitio Web en la fecha de la reserva y/o contratación. Las ofertas estarán debidamente marcadas e identificadas como tales, indicando convenientemente el precio anterior y el precio de la oferta.
5. Todos los medios y requerimientos técnicos que se precisen para acceder a la página, a la página web y a los servicios y/o productos ofrecidos en la misma serán por cuenta exclusiva del Usuario, así como cualesquiera gastos o impuestos a los que la prestación de dichos servicios pueda dar lugar.
6. Una vez hubiera accedido, y para proceder a la utilización de los distintos servicios el Usuario deberá seguir todas las indicaciones e instrucciones recogidas en la Web, cumplimentando a estos efectos las Condiciones Particulares y demás formularios fijados para cada servicio, lo cual supondrá la lectura y aceptación de todas las Condiciones Generales de Contratación, así como en su caso las Condiciones Particulares que fueran de aplicación.
III.- PROCEDIMIENTO DE COMPRA Y/O RESERVA.
La contratación de los servicios debe hacerse a través de la selección específica del tipo de alojamiento deseado, mediante los instrumentos de selección de compra y/o reserva que se encuentran instalados en la página web.
Una vez seleccionada y verificada la solicitud de compra y/o reserva, usted habrá procedido a la expresa aceptación total de todas y cada una de las condiciones generales tal y como se muestran en la web de la empresa con anterioridad a la adquisición de la prestación de los servicios solicitados.
Desde el momento de la aceptación, el usuario adquiere la condición de Cliente de La empresa que se describe en estas Condiciones Generales. Cualquier de los servicios, productos y/o reservas ofertadas con posterioridad por la empresa deberá ser objeto de una nueva contratación.
Se recomienda al usuario/ cliente leer con más detenimiento las presentes Condiciones Generales, e imprimir en papel o guardar el documento en formato electrónico.
